Shipping policy

Each piece of art is packaged with the utmost care to ensure it arrives safely at your door. Please review the details of my shipping process below:

Processing Times:

Original Artwork: Ships within 1-4 weeks of purchase. Each piece is varnished, signed, and carefully wrapped and padded to prevent damage during transit.

Art Prints: Ships within 1-2 weeks, as prints are made to order.

Tracking & Deliveries:

Paid Tracking: All orders include paid tracking. You will receive a tracking link via email as soon as your order ships.

Signature Requirement for original artwork: To protect the original painting, a signature is required upon delivery for all original artwork valued over $100. If you will not be home, please coordinate with the shipping carrier using your tracking link to arrange a safe delivery window or pickup.

 

Damaged or Lost Packages:

Original Artwork: Because original pieces are irreplaceable, they are fully insured with tracked and signature required delivery. If your package is lost or shows damage upon arrival, please take photos immediately and contact calistasydelle@gmail.com.

Art Prints: If your print arrives damaged during transit or is lost in delivery, we will send you a replacement free of charge. If you require a replacement must contact within 7 days of delivery with clear photos of any damage to the print.